As a Principal it is imperative to have a bulletproof reporting system coming out of your Property Management department so you can be assured that the services you are contracted to deliver are actually being supplied to Landlords who have entrusted millions of dollars worth of property to your care.
Setting up your Property management division correctly is the first step in this process.
Building clear job roles and Key Performance levels agreed to by staff then is required
Using the software correctly and interfacing it with other offerings for forms, inspections, scheduling and marketing are also elements to be considered.
Constant monitoring with easy to use reporting that highlights progress, things under control and exceptions that need attention is another key component.
These systems are analysed and compiled in the Ultimate Agency system.